Effective Date: September 2, 2026
At Dayawan Bag & Luggage, we aim to provide a smooth and reliable delivery experience. Orders are processed and dispatched according to product availability, order details, and applicable delivery conditions.
1. Order Processing
Orders are generally processed after successful payment confirmation and verification of the order details.
Processing time may vary depending on:
- Product availability
- Order volume
- Delivery location
- Holidays or promotional periods
- Other operational circumstances
2. Shipping & Delivery
Once your order has been dispatched, it will be handed over to an appropriate delivery or logistics partner.
Estimated delivery time may vary depending on the destination, courier service, weather conditions, public holidays, and other circumstances beyond our reasonable control.
3. Delivery Address
Customers are responsible for providing accurate and complete shipping information, including:
- Name
- House/Shop number
- Street or locality
- City
- State
- PIN code
- Contact number
Dayawan may not be responsible for delays or failed delivery resulting from incorrect or incomplete information provided by the customer.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during the checkout process or otherwise communicated before order confirmation.
Shipping charges may vary based on order value, product type, destination, or applicable promotional offers.
5. Tracking
Where tracking is available, customers may receive shipment or tracking information after the order has been dispatched.
6. Delayed Delivery
Although we work to ensure timely delivery, delays may occur due to circumstances such as:
- Weather conditions
- Transportation disruptions
- Public holidays
- Natural events
- High order volumes
- Courier-related issues
- Regulatory or operational restrictions
We appreciate your patience in such situations.
7. Failed Delivery
If a delivery attempt fails because the recipient is unavailable, the address is incorrect, or the customer cannot be contacted, the courier may make another attempt or return the shipment according to its procedures.
Additional charges may apply in certain situations.
8. Damaged Package
If your package appears damaged at the time of delivery, please document the condition of the package and contact Dayawan promptly so that we can assist you with the issue.
9. Contact Us
For shipping-related queries:
Dayawan
Shop No. 8, Riico Shopping Centre, Road No. 17,
Shree Ram Nagar - B, Vishwakarma Industrial Area,
Jaipur, Rajasthan – 302013, India
Email: Dayawanbag@gmail.com
Phone: +91 7339828145